FAQ

FAQ

Frequently Asked Questions (FAQs)

  1. On average, how many patients does the SBFC treat every year?

    Based from April 2014 – March 2015, total of 287,501 patients seek treatment at our clinics, including Cancer patients. We dispensed 928,578 days of medications.

  2. What are your clinic charges?

    Currently 66% of our patients are not charged any fee, only 34% are fee paying patients.

    TypeConsultationMedicine/Acupuncture
    Below 60 Yrs 60 Yrs above
    General Consultation Free $1 daily Free
    Acupuncture $1 per time
    Cancer Treatment $3 daily
    Welfare benefits or who have financial difficulties, can apply for exemption payment.
  3. Can you briefly describe your annual income and expenses?

    Based on the financial year ending March 2016, total income collected was $6,610,504 while expenses amounted to $5,883,705 there was thus reserve of $726,799.

  4. What is your staff strength? Give a breakdown by occupational roles and what is their remuneration?

    Total of 136 persons are employed by seven clinics and one cancer treatment center as follows:

    • Administrative Staff: 22 (Including Human Resource,Procurement, Inventory,Charity Admin and Accounts Administration)
    • Clinic Operations: 114 (Including Physicians, Acupuncturists, Clinic Assistances handling registration of patients, dispensing medicines and provide assistance during acupuncture treatments)

    Members of the staff stated above are employed by the SBFC either on a full-time or part-time basis. Staff remuneration is reviewed and revised periodically by the Board of directors. Salaries drawn by member of our staff are generally lower than market rates. Based on the terms of the employment contract, our employees are entitled to a thirteen month bonus.

  5. How does SBFC make use of public donation?

    In this year about 79% of expenses are related to charitable activities, 17% for administrative cost, fundraising cost made up the remaining 4%. For every free consultation, the subsidy is about $21 per patient visit. Based on previous year presentation, the subsidy is about $6 per day of medication. For a fee-paying patient, the subsidy is about $5 per day of medication.

  6. How long can the reserves last?

    The SBFC operates in compliance with regulations laid down by the Commissioner of Charities as well as the MOH. Every year, the SBFC aims only to collect sufficient donations to cover expenses, with a small surplus ideally. Currently, our usable reserve amount about $11 million. Without any donation, this reserve will only last for about twenty two months.